ANA Domestic Flight Online Business Travel Arrangement System
Contacting ANA@desk Support
You will be connected to a voice guidance system upon contacting ANA@desk Support. Please select and press one of the following numbers based on the type of inquiry (this number can be entered at any time).You will hear an automated message in Japanese.
|For inquiries about reservations||Please press 1||For inquiries about how to use the website||Please press 2|
|For inquiries about payment and contracts||Please press 3||For all other inquiries||Please press 9|
|For inquiries about reservations||Please press 1|
|For inquiries about how to use the website||Please press 2|
|For inquiries about payment and contracts||Please press 3|
|For all other inquiries||Please press 9|
- Inquiries regarding statements, invoices, and contract procedures (applications, changes, and termination)
- Business hours:
Weekdays 9:00 AM to 18:00 PM (JST)
(Not available on Saturday, Sunday and national holidays, on May 1, or during the year-end/New Year holiday period from Dec 29 to Jan 3.)
*For invoices issued by intermediary travel agencies or credit card companies, we request that you contact the intermediary company directly.
*If your ANA@desk contract was established through an intermediary travel agency, we request that you contact the travel agency directly for all inquiries other than statements.